Privacy Policy

Introduction

hyperprotrixum Ltd ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our construction site safety analytics services, visit our website, or interact with our company.

As a company operating in Ireland and serving clients across the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy applies to all personal data we process in connection with our business activities.

Data Controller Information

hyperprotrixum Ltd is the data controller responsible for your personal data. Our contact details are:

• Company: hyperprotrixum Ltd
• Address: 8 Talbot Street, Cork, T35 4495, Ireland
• Email: privacy@hyperprotrixum.top
• Phone: +353 21 895 2700
• Registration Number: CRO745896

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our services. The types of data we collect include:

Information You Provide

• Contact information (name, email address, phone number, postal address)
• Company information (company name, job title, industry)
• Account information for our safety analytics platform
• Communication preferences and marketing consent
• Support requests and correspondence
• Payment and billing information

Information Automatically Collected

• Website usage data (pages visited, time spent, interactions)
• Technical information (IP address, browser type, device information)
• Safety monitoring data from construction sites (when using our services)
• System logs and performance metrics

How We Use Your Information

We use your personal data for the following purposes based on various legal grounds under GDPR:

Service Provision (Contract Performance)

• Providing construction site safety analytics services
• Processing payments and managing billing
• Providing customer support and technical assistance
• Managing user accounts and access to our platform

Business Operations (Legitimate Interest)

• Improving our services and developing new features
• Analysing usage patterns and service performance
• Preventing fraud and ensuring security
• Managing business relationships and communications

Legal Compliance

• Complying with legal obligations and regulatory requirements
• Responding to legal requests and court orders
• Maintaining records for audit and compliance purposes

Marketing (Consent)

• Sending marketing communications about our services
• Providing information about industry developments and safety best practices
• Inviting you to events and webinars

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in delivering our services, such as cloud hosting providers, payment processors, and technical support services. These providers are contractually bound to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, court order, or regulatory authority, or when necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection practices
• Secure data centres and backup systems

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Customer account information: For the duration of the business relationship plus 7 years
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Website analytics data: 26 months from collection
• Support communications: 5 years from last interaction
• Financial records: 7 years as required by law

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access and Portability

You have the right to request access to your personal data and receive a copy in a structured, commonly used format.

Rectification

You can request correction of inaccurate or incomplete personal data.

Erasure

You may request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the original purpose.

Restriction and Objection

You can request restriction of processing or object to certain uses of your data, particularly for marketing purposes.

Withdraw Consent

Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of previous processing.

To exercise any of these rights, please contact us at privacy@hyperprotrixum.top or +353 21 895 2700. We will respond to your request within one month.

International Data Transfers

As we operate primarily within the European Economic Area, your data is generally processed within the EEA. When we do transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with data protection laws. In Ireland, the relevant authority is the Data Protection Commission (DPC).